All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred.
If you are unsatisfied with your order – please contact our support and we will do our best to help you out!
Customers will be responsible for paying return shipping costs.
We do not issue the refund if:
*You can request a refund within your guarantee period once your order has been delivered.
For all other products, the guarantee period is 30 days from the date of delivery.
If your order hasn’t arrived within 20 business days, please contact us and we’ll either reship the item or issue a full refund.
